Frequently Asked Questions

- OMG, I want one of everything! ¿How come everything's so cheap?
Hold your horses. On the right column you can chose to display the prices either in US Dollars, Euros or GB Pounds. If you want to know how much your final order would cost in Argentine Pesos, please contact me so I can offer you the best price possible.
If after knowing that, you think everything's not cheap at all, please bear in mind that you're getting high quality items (you can check the Feedback) and you'll be receiving extra gifts with almost every order.   

- How much does it cost to ship to -insert place name-?
Shipping is weight based and varies from continent to continent. The system in Ai-Candies.com is configured so that it will automatically estimate the shipping costs of the contents of your cart (no purchase is necessary). You can access this tool by registering to the site.

- What is the jewelery made of?
All of the charms and jewelery are modeled in cold porcelain and glued with La Gotita glue (cyanoacrylate). Some items contain silicone.

- What is cold porcelain? Do I have to take special care of it?
Cold porcelain is an easy-to-work-with material similar to clay. It's basically made of corn starch and white glue, and for this reason it shouldn't be exposed to water for long periods of time. Since cold porcelain is an organic material, it is more environment friendly than polymer based clay or resins.

- Do I have to take special care of my stud earrings?
Actually, yes. Organic clay means bacteria may grow if it gets moist for long periods of time. This means that you can wear your earrings for many hours, but it might be better not to wear them 24/7, as skin secrets oils and dead skin may accumulate. Please, don't wear these studs if your ears aren't 100% healed.

- Everything looks so tasty! Are the items edible?
Cold porcelain isn't toxic, neither is the strong glue I use (unless you set it on fire, only the fumes are toxic). Still I strongly advise not to try and eat any of the items. Please keep them away from small children, specially their mouths. This doesn't mean older children can't use the items as play-food or doll accessories.
 
- How long does it take for the orders to arrive?
It takes from 1 to 3 weeks for shipped orders to reach their destination (sometimes more, sometimes less) depending on where you live.

- Do you take commissions?
Of course! If you want something that isn't listed in the catalogs I'll do my best to make it for you! This includes different combination of items, different colours, etc. Just Contact me telling me all about it!

 - Do you take wholesale orders?
Depending on the quantity of orders, the time available, etc. I might take wholesale orders. If you're interested, Contact me and we'll talk about it!

- I don't have a Paypal account! Do you take other forms of payment?
Certainly! I take Western Union and other similar systems. If you´d like to suggest another system, contact me and we'll see what we can do.

- I would like an item or two, but the shipping costs more than the item itself. Is there anything that can be done about it?
I'm sorry, but I can't do anything about shipping costs apart from offering you regular shipping without tracking. What I usually suggest in these cases is asking a friend or relative if they want to order something for themselves and split shipping costs.